Terms and Conditions

1. Acceptance of Terms

By accessing or using our Clinic Management Software , you agree to be
bound by these Terms and Conditions. If you do not agree, you must not use the Service.

2. Description of Service

The Service is a cloud-based SaaS platform designed to help clinics manage:

• Patient records
• Appointments
• Billing and invoices
• Reports and analytics
• Digital signatures and documentation

We reserve the right to modify, update, or discontinue any feature at any time.

3. User Accounts

• You are responsible for maintaining the confidentiality of your login credentials.
• You must provide accurate and complete information.
• You are responsible for all activities under your account.

We reserve the right to suspend or terminate accounts for unauthorized use.

4. Subscription & Payments

• The Service is offered on a subscription basis (monthly/yearly).
• Fees are non-refundable unless stated otherwise.
• Failure to pay may result in suspension or termination of access.

5. Data Ownership & Privacy

• You retain full ownership of your clinic and patient data.
• By using the Service, you grant us permission to store and process your data to provide the Service.
• We implement reasonable security measures but do not guarantee absolute security.

You must comply with applicable data protection laws (e.g., HIPAA, GDPR, or local regulations).

6. Patient Data Responsibility

• You are solely responsible for the accuracy, legality, and confidentiality of patient data.
• You must obtain necessary patient consent before storing data in the system.
• We are not liable for misuse or unauthorized disclosure caused by your actions.

7. Acceptable Use

You agree NOT to:

• Use the Service for unlawful purposes
• Upload malicious code or harmful data
• Attempt to gain unauthorized access to the system
• Interfere with system performance or security.

8. Intellectual Property

• All software, design, and content belong to Mefux Technologies.
• You are granted a limited, non-transferable license to use the Service.
• You may not copy, resell, or reverse-engineer the software.

9. Service Availability

• We aim for high uptime but do not guarantee uninterrupted access.
• Maintenance, updates, or unforeseen issues may cause downtime.

10. Termination

We may suspend or terminate your account if:

• You violate these Terms
• You fail to make payments
• There is suspected fraudulent or illegal activity

You may cancel your subscription at any time.

11. Data Backup & Loss

• We perform regular backups, but you are responsible for maintaining your own copies.
• We are not liable for data loss due to system failure, user error, or external attacks.

12. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages.
• Our total liability is limited to the amount paid by you in the last 12 months.

13. Third-Party Integrations

• The Service may integrate with third-party tools (e.g., payment gateways, SMS services).
• We are not responsible for the performance or policies of third-party services.

14. Updates to Terms

We may update these Terms at any time. Continued use of the Service after updates constitutes acceptance.

15. Governing Law

These Terms shall be governed by the laws of Kerala, India

16. Contact Information

For any questions or concerns:

Email: [Your Email]
Company: [Your Company Name]
Address: [Your Business Address]

17. Free Trial

• Trial access may be limited in features or duration.
• We reserve the right to end trials at any time.

18. Feature Usage Limits

• Certain plans may include limits (patients, storage, users).
• Exceeding limits may require an upgrade.